extract fails :(

[jbooty]

I just bought txtract and was exicted to use it.  I haven't been able to successfully save anything though.  The first time I ran, it sat there for 30 mins until it finally said fail.  Subsequent times the delay has not been as long.

Any ideas?

[ocs]

Hi there,

That's very odd. How many messages roughly do you have? 

Did you check to see if any file is created on your MicroSD card under  "download/txtract/" directory ?

30 minutes is just a lot of time for it to finish a process.

[jbooty]

The first time it ran it created a 2kb file.  The 2nd and 3rd time I had 482kb files.  Looks like they might be complete, but for some reason the app never notified me that it was done.


I have somewhere around 1500 messages.

[ocs]

482KB sounds about right. After it's complete, it should popup a dialog to ask you, if you want to email the output?You never got that?  Do you mind retrying the export after a fresh reboot  and letting me know about the behaviour?

The only thing that comes to me is that, maybe you had other apps running already consuming enough memory and leaving txtract no room to process?

I cannot simulate the full load on the simulator, so I need to do a live test on my phone, and I don't want to solicit all my friends with a ton of messages the same day    In a few days, I'll try to bump up my message count to those levels and debug the app again.

Thank you very much for letting us know about this problem. 

[Sexyfox1269]

So I Have a Tmobile G1 Phone that I recently Uploaded the App cuz I really need to tranfer my texts on to Paper or computer ASAP.. But I went thru the steps, I uplaod the Emaikl to which I want it sent to, I'm stop all Apps on my Phone and enter a Brand New SD Card to Make sure I had enough Room.. I do Have a lot of Texts but I can't see this being a problem.. My Help and Contact Me Back ASAP At [removing email address - too many spammers hunting for emails]..

 Thank you so Much, Please Need So Help,
   Hope